Attendee Class Portal

Once a class has ended and the video recording has been added, you can click on the class title to watch that video.

17 Jan

Session	Presenter	Time	Class Type	Handouts
Streamlining Workflow: Bridging the Gap Between the Service Counter and the Shop		8:00 am - 10:00 am	Service Advisors
A Streamlined Approach to Diagnostic Dilemmas		8:00 am - 11:00 am	Technical	Handout Link
Presenting & Selling Diagnostics with Value		8:00 am - 10:00 am	Management	Handout Link
Electric Class for Technician		8:00 am - 11:00 am	Technical	Handout Link
Chrysler Network Communications and Gateways		8:00 am - 11:00 am	Technical	Handout Link
All You Need to Know About Gasoline Direct Injection		8:00 am - 11:00 am	Technical
Ringing in success: Elevate Your Phone Proficiency		8:00 am - 10:00 am	Management	Handout Link
Pressure Waveform Acquisition and Analysis, From the Inside-Out		12:30 pm - 3:30 PM	Technical	Handout Link
Modern Ignition System Testing		12:30 PM - 3:30 pm	Technical
Ford EcoBoost Family of Engines		12:30 PM - 3:30 pm	Technical	Handout Link
Air/Fuel Diagnostics		12:30 PM - 3:30 pm	Technical	Handout Link
The Shop Owner's Job Description: From the Bay to the Boardroom		12:30 PM - 2:30 PM	Management
Efficient Work Order Management: Optimizing Repair Shop Operations		12:30 PM - 2:30 PM	Management

18 Jan

Session	Presenter	Time	Class Type	Handouts
Confident Selling		8:00 am - 10:00 am	Management
AMPED on Diagnosing the Current: Unlocking the Mystery		8:00 am - 11:00 am	Technical	Handout Link
The First interaction to a Lifetime Client" - Mastering the journey from the first call to a loyal customer		8:00 am - 10:00 am	Management
Advanced Drivability Diagnostics		8:00 am - 11:00 am	Technical	Handout Link
Electrical Diagnostics Level 2		8:00 am - 11:00 am	Technical
Modern Electronic Steering and Suspension Systems		8:00 am - 11:00 am	Technical
The Ultimate MAP Class (Mastering Advisor Presentations		12:30 PM - 2:30 PM	Management
Diagnostics Planning: Shortcuts Cause You to Drive Down a Rabbit Hole		12:30 PM - 3:30 pm	Technical	Handout Link
J2534 Programming		12:30 PM - 3:30 pm	Technical
Tesla Service Essentials		12:30 PM - 3:30 PM	Technical
Ford Eco Boost Platforms - Operation and Diagnosis	.....	12:30pm PST - 5:00pm PST	Technical
The Importance of Relationships and Selling		12:30 PM - 2:30 PM	Management
The Bits & Bytes of Network Serial Decoding		12:30 PM - 3:30 pm	Technical	Handout Link